Refund policy

Refund & Return Policy - Soulgrams

Due to the digital nature of our products, all eBook sales are final.

Once your purchase is complete, you will receive instant access to your content, and we are unable to offer refunds, returns, or exchanges.

We encourage you to review all product details carefully before purchasing to ensure it meets your needs.

If you experience any issues accessing or downloading your eBook, please contact us, and our team will be happy to assist you.

Refund Guarantee Terms of Service

At Soulgrams, we believe in the quality of our teachings and resources. That’s why we offer a 30-Day Money-Back Guarantee on eligible digital products.

By purchasing, you agree to the following terms:

Eligibility

  • Refunds are available within 30 calendar days of your purchase date.

  • To qualify, you must demonstrate that you have engaged with and applied the material. This may include:

    • Completed workbook exercises, notes, or screenshots.

    • Proof of application of strategies outlined in the program.

  • Refund requests submitted before 14 days of purchase will not be honored, as we require sufficient time for the program to be implemented.

Exclusions

  • Refunds are limited to first-time purchases only. Customers who have previously requested a refund for the same product are not eligible.

  • Bundles, discounted promotional offers, or products marked as “final sale” are not eligible for refunds.

  • Due to the digital nature of our products, once a refund is granted, your access to the product and related bonuses will be revoked.

Process

  • To request a refund, you must contact our support team through our contact form within the 30-day period.

  • Your request must include proof of completion and application of the material as described above.

  • Approved refunds will be processed back to your original payment method within 5–10 business days.

Our Commitment

This guarantee is designed to give you confidence in your purchase and the opportunity to put the strategies into action risk-free. If you’ve done the work and still don’t see results, we’ll of course refund you.